THRILLBHARAT PRIVATE LIMITED
Privacy Policy
How we collect, use, share and protect your personal information.
Last updated: 5 October 2026This Privacy Policy explains how Thrillbharat Private Limited (the “Company”) collects, uses, shares, stores and protects the personal information of Travelers. It should be read together with the Company’s Terms and Conditions, which are published separately.
- Legal name
- Thrillbharat Private Limited
- CIN
- U79110GJ2026PTC177941
- GSTIN
- 24AANCT1518L1Z4
- Registered office
- First Floor, Shop No 106, Ashtlaxmi Plaza, Gandhinagar Highway Road, Mansa, Gandhinagar, Gujarat – 382845, India
- Privacy requests
- info@thrillbharat.com
- Phone / WhatsApp
- +91 99984 71937 (Monday to Friday, 10:00 to 18:00 IST). For general enquiries only. Official requests must be sent by email.
- Grievance Officer
- Grievance Officer, Thrillbharat Private Limited – info@thrillbharat.com
- Website
- https://thrillbharat.com/
Your Privacy Matters
- Thrillbharat Private Limited is committed to protecting the personal information shared by Travelers.
- By ticking the checkbox “I have read and agree to the Terms and Privacy Policy” and booking a trip or using the website and services, Travelers agree to the practices described in this Policy.
Information We Collect
- The Company may collect:
- Full name
- Address
- Mobile number
- Email address
- Payment information processed through approved payment gateways
- Traveler details, including government photo identification where required
- Trip preferences
- Dietary information voluntarily shared
- Medical information necessary for operational safety
- Device details, browser data, and IP information
- For Travelers under 18 years of age, personal data is collected through, and with the consent of, a parent or legal guardian.
How Information Is Used
- Personal information may be used for:
- Booking processing
- Payment verification
- Operational communication
- Safety compliance
- Permit processing
- Trip coordination
- Improving website and service experience
- The Company does not sell personal data to third parties.
Sharing and Disclosure
- Traveler information is shared only when needed for:
- Hotel or transport booking operations
- Permit processing or government compliance
- Emergency response situations
- Safety
- Legal requirements
- Information may be shared with government authorities, forest departments, police or emergency services, hotel partners, and transport vendors, only for the purposes above.
Consent
- Travelers give consent to the collection and use of their information for the purposes in this Policy by ticking the consent checkbox at booking.
- This includes consent to the collection and use of medical information necessary for operational safety.
- For a Traveler under 18 years of age, a parent or guardian must give this consent at booking, including consent for any photo or video use of the minor.
- Travelers may withdraw consent at any time by email to info@thrillbharat.com. Withdrawal may affect the Company’s ability to provide the booked services, and does not affect processing already done.
Data Retention
- Traveler data is kept only for as long as needed for the trip and for legal, tax, and accounting requirements. After that, the data is deleted.
User Rights and Data Requests
- Travelers may:
- Request access to their personal data
- Request correction of their information
- Request deletion of their data, subject to operational and legal requirements
- Withdraw consent, as described in Section 5
- Raise a grievance with the Grievance Officer
- All requests must be submitted by email to info@thrillbharat.com.
Data Security
- The Company uses reasonable security safeguards, including restricted access controls, secure storage systems, payment encryption through approved gateways, and internal operational security protocols.
- In the event of a personal data breach, the Company notifies affected users and the relevant authorities as required by law.
- No digital system can be guaranteed to be completely secure.
Use of Photographs, Videos, and Media
- During trips or treks, photographs and videos may be captured for operational, safety, promotional, and marketing purposes.
- By participating in a trip, adult Travelers permit use of such media for promotional and commercial purposes without additional compensation. Travelers who do not wish to appear in promotional content must inform the Company in advance through written communication.
- Photographs and videos of Travelers under 18 years of age are used for promotional or commercial purposes only with the consent of a parent or guardian given at booking.
Use of Cookies and Website Tracking
- The website may use cookies and tracking technologies to improve user experience and analyze performance.
- Disabling cookies may affect certain website features.
Third-Party Links
- The website may contain links to external websites.
- The Company is not responsible for the privacy practices or content of third-party websites.
Policy Updates
- The Company may update this Policy. The updated version is posted on the official website with a new “Last updated” date and applies from the date it is posted.
Grievance Officer and Contact
- Questions, complaints, and data requests can be sent to the Grievance Officer at info@thrillbharat.com.
- The Company’s registered office and other details are shown at the top of this document.
Final Booking Consent
- By ticking the consent checkbox and making a payment or confirming a booking, the Traveler confirms that they have read, understood, and accepted:
- All Terms and Conditions
- Cancellation and refund policies
- Safety rules and operational conditions
- Risk disclosures
- This Privacy Policy and media usage policy
- Liability limitations
- Age restrictions and conduct policies
- Emergency procedures and force majeure policies
- The Traveler further confirms that participation in any trip, trek, ride, or adventure activity of the Company is voluntary and at their own risk.
- In addition to the checkbox, use of services, website access, payment completion, or participation is treated as acceptance of the Company’s policies.
